Home/Privacy Policy
Privacy Policy
How we handle your contact details, project photos, and information you share when requesting an estimate.
Home/Privacy Policy
How we handle your contact details, project photos, and information you share when requesting an estimate.
Last updated: October 25, 2026
Reyes Painting Service ("we," "our," or "us") respects your privacy. This policy explains the types of information we may collect when you visit reyespaintingservice.com, request an estimate, contact us, or submit a Facebook or Instagram lead form.
Depending on how you contact us, we may receive your name, phone number, email address, city or project location, the type of service requested, project details, and photos you choose to send. We also receive communications you send by phone, text, email, or social media. Our website hosting provider may process standard technical information such as IP address, browser type, and basic request logs to deliver and secure the website.
We use your information to respond to inquiries, discuss painting or repair work, arrange walkthroughs, prepare estimates, schedule and complete projects, provide customer service, and maintain business records. We may call, email, or text you about an inquiry or project you initiated. We do not treat an estimate request as permission to send unrelated promotional text messages.
If you request an estimate through one of our Facebook or Instagram advertisements, we may receive the contact information and project details you choose to submit through Meta's lead form. We use that information to follow up about your requested painting or repair services. Meta also processes data under its own privacy terms.
Photos you submit are used to understand your project and help us prepare or discuss an estimate. Please avoid sending images containing sensitive documents or personal information that is not needed for your project. We will request permission before using identifiable customer-submitted photos for advertising or public project showcases.
We may use service providers to operate our website, receive form submissions, manage messages, and store business records. These providers may process information to deliver their services. We may also share relevant project information with subcontractors or suppliers when needed to evaluate or perform requested work. We do not sell contact information submitted in an estimate request as a lead list. Information may also be disclosed when required by law or to protect our legal rights.
Our website uses necessary hosting and form-handling technology. It may also load resources from third parties, such as web-font providers, which can receive technical request information. If we add analytics, advertising pixels, or other tracking tools in the future, we will review this policy and any required notice or consent mechanisms before enabling them.
We retain inquiries and related project information for as long as reasonably needed to respond, provide services, maintain business records, resolve disputes, and meet applicable legal obligations. Retention can vary based on whether an inquiry becomes an active or completed project. You may contact us to request deletion of information that we are not required to keep.
We take reasonable steps to protect customer information and limit access to people who need it for business purposes. No website, email service, or electronic storage system is completely secure.
You may contact us to ask what contact or project information we hold about you, request corrections or deletion, or ask us not to contact you for nonessential follow-up. We will review requests and respond as required by applicable law. California residents may have additional privacy rights depending on which laws apply to our business and the information involved. We will not discriminate against you for exercising applicable privacy rights.
Our services are intended for adults seeking painting or repair work, and we do not knowingly solicit personal information from children under 16.
We may update this policy when our services, technology, or legal requirements change. The current version will be posted on this page with its updated date.
If you have questions about this policy or want to make a privacy request, contact:
Reyes Painting Service
Orange County, California
Phone: (714) 631-4481
Email: info@reyespropainting.com